Privacy Policy

1. Controller

SIA "Create House", registration No. 40203408211, legal address: Jaunkūlu iela 21, Ādaži, Ādažu municipality, LV-2164, Latvia (hereinafter — Create House).

E-pasts: info@createhouse.lv | Tālrunis: +371 28331904

2. What Data We Collect

• Contact information — name, email address, phone number that you provide when filling out a contact form or contacting us.
• Request content — message text, project of interest, selected parameters in the calculator.
• Technical data — IP address, browser type, visit time, pages visited (using cookies).

3. Data Processing Purposes and Legal Basis

• To respond to your inquiries and ensure communication (legitimate interest).
• To prepare and send quotes (contract performance or pre-contractual measures).
• To improve website performance and user experience (legitimate interest).
• To send marketing communications if you have given your consent.

4. Data Retention Period

Contact form data is retained until the request is fulfilled, but no longer than 2 years. Cookie data is stored according to the cookie policy.

5. Data Recipients

Your data may be shared with:

• Create House employees who process inquiries.
• IT service providers (hosting, email service) — for technical purposes only.

Data is not transferred to third countries outside the EEA without appropriate safeguards.

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase data ("right to be forgotten").
• Restrict data processing.
• Object to data processing.
• Data portability.
• Withdraw consent at any time.

To exercise your rights, write to info@createhouse.lv.

7. Cookies

Our website uses cookies to ensure functionality and improve your experience:

• Essential cookies — ensure basic website functionality.
• Analytics cookies — help understand how visitors use the website (Google Analytics).

8. Filing Complaints

If you believe your rights have been violated, you have the right to file a complaint with the Data State Inspectorate: www.dvi.gov.lv.